Frequently Asked Questions

I specialise in watercolour art and pieces that include brush lettering or colourful, freestyle calligraphy. You can order ready-made items from my shop, including ready-made and personalised gifts, as well as hand-made stationery items and jewellery. Please contact me if you’d like something unique and hand-made. I love to create one-of-a-kind, personalised gifts and artworks, including:

  • Watercolour art that includes a lyrics to a special song, an important prayer, your favourite Bible verses or an inspiring quote
  • A hand-painted or vinyl “welcome” or decorative sign for a special event
  • Sketchnotes or live calligraphy/lettering for an upcoming conference or corporate event
  • Personalised diaries, prayer journals, notebooks, mugs or drink bottles
  • Hand-made jewellery

You can read our full Shipping and Delivery Policy online.

Ready-made items are normally processed and shipped from Colebee NSW via Sendle or Australia Post within 1-2 business days. Deliveries within in Australian metro areas usually arrive within 2-4 business day of being processed/shipped (some delivery services are impacted by COVID-19 or flooding delays). Deliveries to other locations are usually as follows:

  • New Zealand (10-16 working days)
  • Asia and the Pacific, North America and Western Europe (10-28 working days)

Items that are custom-made or personalised will take a little longer to process depending on the nature of the work that needs to be done. If you need to order an item urgently, please contact me first to ensure I have availability.

Commissions can take as little as 1-3 business days and as long as 21+ days, depending on the size and nature of the artwork you would like created and my availability/schedule at the time of your order.

Got a best friend’s birthday or an anniversary coming up and forgot to get a present? Contact me to check availability before you commission a piece.

Orders can be picked up from Colebee, NSW. You will receive the address in your confirmation email when the order has been processed and is ready for pick-up.

Items can be returned within 30 days of purchase. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods such as personalised and made-to-order items cannot be returned unless damaged or faulty when it is received. Please read our Return Policy before processing your return. To organise a return/refund please reply to your Order Confirmation email or send us a message.

Finding Joy offers private parties, craft or calligraphy workshops. Just get in touch book for your next party / get-together! I can teach you how to letter, run a creative/craft workshop, or you can spend some time as a team or group working on one giant painting/artwork. The workshop content and pace is tailored for each group and is a great opportunity to pick up new skills and try something different. It’s the perfect option for a birthday party, bridal shower or team event.

To check availability or to find out more about what type of activities are available in your booking, please contact me and let me know which dates you are looking at holding your event.

Yes! Finding Joy hosts creative workshops, brush lettering workshops in different venues around Western Sydney.

Head to the Workshops page to check the next set of events or sign up to make sure you get details about the next event in your inbox.